Terms and Conditions


By accessing the website at https://www.boltzpetcare.com, you are agreeing to be bound by these terms of service, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this website are protected by applicable copyright and trademark law.


Your order will be delivered by us at your doorstep and will require a signature on delivery.

All orders will be delivered between 2-3 working days from the order date. Please allow upto 5-7 days for outstation deliveries. All product price is including delivery charges.

Delivery times are estimates only and dispatch may be slightly delayed so please allow up to 5 days.

If we are unable to perform the whole or part of the order due to any cause or event beyond our control we may by notice in writing to you, cancel or suspend the order in whole or in part without liability.

We may deliver separately the goods that make up your order.

Refund Policy:

We provide refunds under the following circumstances 

1. The internal product packaging is damaged on arrival. 

2. You face an issue with the quality of the product. 

Refund claims must be reported within 5 days of receiving the package. 


Boltz Petcare may revise these terms of service for its website at any time without notice. By using this website you are agreeing to be bound by the then current version of these terms of service.